Before Digital Games LLC
One-Year Console Hardware Warranty
Effective Date: [Date of publication]
1. Our Warranty Commitment
At Before Digital Games, we believe classic gaming deserves a second life.
Every gaming console purchased directly from Before Digital Games includes a free one-year hardware warranty, at no additional cost.
Each console is cleaned, inspected, and tested before being offered for sale. We stand behind our products and are committed to resolving covered hardware failures.
2. Warranty Coverage
This warranty covers hardware failures that occur during normal, intended use within one year of the original purchase date.
Covered failures include, but are not limited to:
- Internal electronic component failures
- Disc drive and optical drive malfunctions
- Internal power supply failures
- Video and audio output hardware failures
- Cooling system and fan failures
- Other internal hardware failures affecting normal console operation
Coverage applies to the purchased console itself, subject to the exclusions below.
3. Warranty Remedies
If a console experiences a covered hardware failure during the warranty period, Before Digital Games will evaluate the issue and provide an appropriate remedy.
Repair: We may repair the affected console at no charge to the customer.
Replacement: If repair is not practical or possible, we may replace the console with another functioning console of the same model.
Refund: If repair is not feasible and an exact-model replacement is unavailable, we will offer a refund of the original purchase price of the console.
All remedies are subject to applicable consumer protection laws.
4. Free Warranty Shipping
Before Digital Games covers reasonable standard shipping costs in both directions for approved warranty claims within the contiguous United States.
Once a warranty claim is approved, we will provide instructions and a prepaid shipping label for returning the affected console.
After warranty service is completed, we will cover standard shipping to return the repaired or replacement console to the customer.
Customers must follow the provided packaging and shipping instructions to help prevent transit damage.
Shipping arrangements for locations outside the contiguous United States must be confirmed before service.
5. Warranty Exclusions
This warranty covers hardware failures arising during normal use. It does not cover failures or damage caused by:
- Accidental drops, impacts, or physical abuse
- Liquid damage occurring after delivery
- Fire, electrical surges, or improper power supplies
- Improper operation or misuse
- Unauthorized modifications or repairs that cause the claimed failure
- Cosmetic wear that does not affect functionality
- Damage occurring after delivery from causes unrelated to a hardware defect or failure during normal use
Separately purchased games, controllers, accessories, and other products are not covered unless expressly stated.
Nothing in this section limits rights that cannot legally be excluded.
6. How to Submit a Warranty Claim
To request warranty service, contact:
Before Digital Games LLC
Email: beforedigitalgamessocial@
Phone: 385-510-2104
Website: https://beforedigitalgames.com
Please provide:
- Your order number or proof of purchase.
- The console model.
- A description of the hardware issue.
- Photos or videos of the issue, when reasonably available.
We will review the claim and provide instructions for the next steps.
Please do not ship a console for warranty service until you have received shipping instructions.
7. Warranty Duration
The warranty begins on the original purchase date and remains in effect for one year.
A repair or replacement does not automatically restart the original warranty period, except where required by applicable law.
8. Returns and Refunds
This warranty is separate from the standard 30-day return and refund policy.
Eligible purchases may be returned under the standard return policy. Hardware failures occurring during the one-year warranty period may be addressed through this warranty.
A refund issued as a warranty remedy is separate from a standard merchandise return.
9. Restoration and Repair Services
This warranty applies to gaming consoles purchased directly from Before Digital Games.
Customer-owned consoles submitted for restoration, cleaning, or repair are governed by separate service terms and a one-year warranty covering the original issue addressed during the service.
10. Legal Rights
This warranty provides specific protections to customers. Customers may have additional rights under applicable federal and state laws.
Nothing in this warranty excludes or restricts rights or remedies that cannot lawfully be excluded or restricted.
For warranty questions, please contact Before Digital Games before returning equipment.